Discount Tire Review

Discount Tire Direct has been in business for over 25 years and we have built relationships with all of the top tire and wheel manufacturers. We take pride in offering the lowest prices, the most choices and the best customer service in the industry. We are the industry’s #1 resource for Tires and Wheels.

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About Discount Tire

Discount Tire has been around since the year JFK was elected president, 1960. It started in a former plumbing store with an inventory comprising all of six tires. Founder Bruce Halle was the only employee, and had such limited equipment that he’d have to borrow an air compressor from a neighboring gas station just to inflate his tires.

Fast forward to today, and Discount Tire has become considerably more successful, with upwards of 1,000 locations nationwide, and a lot more than six tires to choose from. Shortly before his death in 2018, Forbes estimated Bruce’s net worth at around $6 billion.

In late 2021, Discount Tire acquired Tire Rack, another very large tire discounter. The two now operate side by side, but under their own brands.

Along the way, the company started a mail-order arm, Discount Tire Direct, which became one of the two online portals through which you could buy tires. And that’s where it can get a little confusing. You can buy tires from discounttire.com and from discounttiredirect.com. While both websites look very similar, the tire options presented to the shopper can differ between them. More on that later.

Discount Tire Reviews | Glassdoor

Available Tires


ALL-SEASON TIRES

With year-round versatility, all-season tires will perform in all weather, even light snow. All-season tires offer dependable handling, durable tread life, and a quiet ride.

All-season tire brands available at Discount Tire:

ALL-TERRAIN TIRES

Prepared to take you anywhere you want to go, from the freeway to mud, gravel, and snow. All-terrain tires are versatile enough for work and play on or off-road. 

All-terrain tire brands available at Discount Tire:


ATV / UTV

Featuring a variety of tire options to supply excellent traction in sand, mud, gravel, and rocks for the frequent off-roader. ATV tires are available in mud, all-terrain, and racing types.


ATV / UTV tire brands available at Discount Tire:

Car Tires

If you’re looking for the best tires for your car, you’ve come to the right place. Our selection of automotive tires can keep your commute on time while bringing out the best in your car’s fuel economy, ride comfort, and wet weather traction. With the best brands and prices anywhere, show your vehicle the love it deserves with our selection of passenger tires that fit cars, crossovers, minivans and more.


Car tire brands available at Discount Tire:

Competition Tires

Lay the power down and achieve uncompromising grip with our selection of hardcore, max performance competition and racing tires. From drag slicks to autocross tires, whether you’re a weekend warrior out for a track day or racing is in your blood, settle the score and gain those bragging rights with our inventory of competition and racing tires

Competition tire brands available at Discount Tire:

Golf & Lawn Tires

Golf cart tires? We have ‘em. Lawn mower tires? Say no more. Wheelbarrow tires? Absolutely. Not only can you find tires for your golf cart, ride-on lawn mower and wheelbarrow right here (at the best prices anywhere) but we’ll also mount and install them—so you can get back to the job or the links.

Golf & Lawn tire brands available at Discount Tire:

Mud Terrain Tires

If you’re ready to take your rig’s off-road performance to the next level, the first place to start is with a set of mud tires. But don’t let the name fool you: MT tires perform at their best in any off-road condition, and especially when the going gets tough. With hi-flotation, LT, and beadlock-capable options, whether you need to air down or fit the largest off-road tire possible, our selection of mud tire brands and sizes are all available at the best prices anywhere.

Mud Terrain tire brands available at Discount Tire:

Performance Tires

Set a new personal best with our selection of high performance tires. From exotics to high-powered sedans, electric vehicles to powerful luxury SUVs and CUVs, our sport tires create unbeatable grip when you’re launching, cornering, and braking. No matter how much power you’re putting down, the best upgrade you can make is with a set of high performance tires.

Performance tire brands available at Discount Tire:

Snow/Winter Tires

Don’t let winter weather slow you down. Our selection of the best snow tire brands can keep your commute on time all at unbeatable prices. From studded and studdable snow tires to all-weather tires, our lineup of winter tires can keep you and your vehicle on the road in whiteout blizzard conditions or over ice and slush, all while maintaining your braking and traction performance when the temperature is below freezing. You can also build your own winter tire and wheel package for the ultimate in protection and convenience for Winter 2022.

Snow/Winter tire brands available at Discount Tire:

Spare Tires

Nobody wants to worry about spare tires. If you’re driving on your donut tire or it’s just old and needs to be replaced, our selection of full-size and donut spare tires are here to serve as the safety net to your vehicle’s safety net. “Donut spare” another moment—our spare tires are available at the best prices anywhere.

Summer Tires

Dial in the performance of your vehicle with our selection of summer tires. From the best brands at the best prices, our summer performance tires are here to up the ante when you’re looking for uncompromising traction out of a performance tire—come rain or shine. Whether you’re launching your vehicle or pulling lateral-G’s in the corners, these are the tires to pick up the power you’re putting down.

Summer tire brands available at Discount Tire:

Touring Tires

Built for comfort, not for speed—if you’re looking for the perfect blend of long-wearing life and comfortable all-season performance out of your next set of tires, our selection of touring tires can’t be beat. Whether you’re settling into your commute or about to hit the road, if you want quiet tires that provide good fuel economy without sacrificing all-season traction when the weather takes a turn, touring tires could be the perfect choice. With the best brands of touring tires at even better prices, we’ll get you taken care of.

Touring tire brands available at Discount Tire:

Trailer Tires

Get the job done or get on the road to fun with our selection of trailer tires. With many popular sizes, including 13 inch and 15 inch trailer tires (as well as utility trailer tire fitments), their trailer tire prices are unbeatable and selection is unmatched. Whether the water is waiting and you need boat trailer tires, they’re hauling your toys out for the weekend or you need to secure your payload, their trailer tires are here to make it happen.

How it Works

The In-Store Experience

Whether you’re visiting Discount Tires to buy new tires or wheels, for routine service, or to handle an unexpected tire emergency, our “trusted experts” are ready to help.

When you visit one of our stores, you’ll be greeted by one of our trusted experts who will help you make the best decision that is right for you. We will also make your visit as comfortable as possible with our inviting showroom, clean facilities, and a waiting area where you can watch your vehicle.

“TRUSTED EXPERTS”

Discount Tires’ stores are staffed by well-trained employees we call “Trusted Experts”. They earn this title because they believe in what they do, demonstrate sincerity, humility, and a can-do attitude. They utilize their extensive training on tires and wheels to present options that are in your best interest and they perform the highest-quality service on your vehicle tires and wheels. You should expect “Trusted Experts” to engage you to better understand your needs, discuss the condition of your tires and wheels, and recommend options that fit your needs and aim to make your vehicle safer on the road.

INVITING, EASY, AND SAFE

They strive to make their in-store experience inviting, easy, and safe for all customers. Your safety is first consideration, so they’ll always be vigilant in helping you monitor your tires through inspections and maintenance. They’re also dedicated to providing you with the most comfortable in-store experience, so they’re proud to maintain clean store locations where you’ll be welcomed by trusted experts.

STORE LAYOUT

Some of our stores have different layouts, but each one has the same features and amenities which include service bays with the latest equipment, showroom, educational displays, tire air-check, waiting area with comfortable chairs, clean bathrooms, and complimentary bottles of water. Additionally, most stores have large windows that allow you to watch your vehicle in the bay area while it is being serviced.

WALK-INS

You’re welcome to walk into one of our stores anytime from open to close, and we’ll provide you with prompt assistance. Any of our services can be performed as a walk-in. Once you’ve made arrangements with one of our trusted experts, you’re welcome to wait in our lobby until the service is complete. Or, if you prefer, you may leave the store and receive a call, text, or email once the work is done.

APPOINTMENTS

In most cases, you’ll be able to make an appointment from 8AM – 5:45 PM on weekdays, or until 4:45 PM on Saturday. When you arrive, please check-in inside the showroom with one of our staff members. We do our best to complete appointments within 45 minutes of the scheduled time. While we work, you’re free to either drop the car off or wait in the lobby.

How to Buy Tires & Wheels

At Discount Tire, workers would like to make your experience with company as easy as possible. They are willing to help guide you through the process.

   Buying tires or wheels online has never been easier. Consider setting up an account with them. This will give you the opportunity to review your order(s), schedule an appointment and even change your appointment if something comes up. It is fast and only takes a couple minutes to set-up.

   Not sure what tire is right for you? Not a problem. Check out treadwell™, your personal tire guide. Treadwell™ provides you with the same professional recommendations that you would receive at our store. With years of tire test data at your fingertips, treadwell™ is driven by data to give you the most accurate recommendation for your specific vehicle, driving style and the city you primarily drive in. Get started with treadwell™.

   After you have selected the tires, wheels or service for your vehicle, please be sure to confirm the store selected is where you want to have your service performed. You can easily choose a different store if this store is not the right one.

   Short on time? You’ll be given the option to set up an appointment. If you’d prefer to drop off your vehicle, please do so prior to the appointment time. Workers recommend that you arrive 10-15 minutes prior to your appointment time. Walk-ins are always welcome.

Benefits of making an appointmwent:

Pay online and get Expedited Check-in – Your purchased items will be saved and ready to install upon arrival — saving you time in store.

Next in Bay Service – Upon check-in with a scheduled appointment, you’ll be first in line for the next available service bay.

During your appointment, friendly technicians will fit your vehicle with the products you ordered. Workers take every effort to assure that the products you want will correctly fit your vehicle. If you’ve lifted, lowered or performed other modifications to your vehicle, please advise our store associate so they can make the appropriate recommendation, or “test fit” the wheel and/or tire you want.

Items purchased online must be installed at the store. If you do not plan on having your items installed, please reserve your products online and complete your payment for carryout at the store.

Payment Methods

By offering a wide variety of payment options, company makes it easy for you to get the tires, wheels, or maintenance you need. Cash, personal checks, debit cards, and charge cards are all acceptable forms of payment at all Discount Tire stores. Additionally, they offer flexible and convenient financing options through our Discount Tire credit card.

They also accept Postal Money Orders and Travelers checks.

Upon presenting a personal check to one of stores, you will be asked for your identification card and home phone number. Also, for your protection, the salesperson will scan the check to ensure its validity.

We accept the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover Network

Discounts and Deals

Discount Tire credit card account holders can take advantage of the instant savings deals above and/or promotional financing on qualifying purchases. Learn more about the Discount Tire credit card.

MORE SAVINGS WITH REBATES BY MAIL:

Up to $100 Goodyear Rebate
Up to $90 Bridgestone Rebate
Up to $70 General Tire Rebate
$60 Firestone Rebate
$70 Cooper Rebate
$70 Pirelli Rebate
Up to $80 Hankook Rebate
  • To redeem rebates awarded by mail, follow the simple steps accompanying the offer after you’ve received your finalized invoice.
  • Most rebates can be submitted online within a few minutes and are usually received within a few weeks in the form of a prepaid Visa® or Mastercard®.
  • Combine with the Discount Tire credit card savings offers for maximum savings (some restrictions may apply).

Shipping and Delivery

FAST AND FREE SHIPPING

Company primarily ships via ground services due to low cost and reliability. For the quickest possible service, they try to ship from the warehouse closest to you.

Company offers free ground shipping on all in-stock tires and wheels for the 48 contiguous states. If you need to get your order expedited, checkout process will calculate the exact cost of second day or next day shipping within the United States.

Shipping to Hawaii and Alaska
Orders shipping to Alaska or Hawaii can be shipped via standard ground, second day air and next day air for the fastest delivery. Some alternative shipping methods include USPS parcel post and USPS parcel priority. Orders can be paid for using MasterCard, Visa, American Express, Discover (all credit cards must be U.S. bank issue), PayPal and Postal Money Orders.

Armed Services and Government Employees
Shipping for those in the Armed Services or government employees stationed overseas is handled through the United States Postal Service. Your package will be shipped via parcel post, with priority mail services available for an additional charge. They accept MasterCard, Visa, American Express and Discover.

Customer service

Discount Tire Direct wants to make sure you get the tire and wheel expertise you need. They maintain a robust call center dedicated to serving tire and wheel shoppers all over US and Canada.

Reach them at 800-589-6789. It’s their goal to review all of your options, so you can make the tire or wheel purchase best for your needs and budget.

Once you call, you’ll be connected to a knowledgeable customer advocate who can help you choose the best and safest tires or wheels. Here are some common topics support can assist you with through our call center:

  • ADVICE AND RECOMMENDATIONS Call center staff can help answer any questions you have about tires and wheels. They can advise you whether or not the product you want is compatible with your vehicle. If it isn’t, they’ll work to get you another product that also meets your needs.
  • ORDERING AND TRACKING If you already know what you want, you can call and place an order. They’ll send your order to a nearby Discount Tire store, to a recommended installer, or directly to you. And if you want to check on an order you’ve already placed, they can provide tracking information and status updates.
  • PRICE QUOTES AND LAYAWAY They strive to clearly display their prices online, but they also welcome direct inquiries. They’re more than happy to walk you through pricing policies, provide you with quotes, and put a quoted product on layaway. That way, you can have the freedom to shop around before making a decision.
  • PRICE MATCHING Have you seen a competitor advertise lower prices on tires or wheels? Remember that some retailers may show you an initial price that doesn’t include shipping costs, extra charges, or hidden fees. Call and they can help you determine the product’s true cost. And if it happens to be lower than our price, they’ll beat it!

Please contact them if they can help answer any questions or concerns. There’s no better way to get the tire and wheel expertise you need.

Carlos G. Hill

Carlos G. Hill

Carlos joined TireReview in 2019 after seven years of living and working in Dubai. He has been a journalist for over a decade and has worked for a wide range of publications, including Rolling Stone, Time Out, iQ and Loaded. After starting out on the automotive team as deputy editor of Engine Technology International, Electric & Hybrid Vehicle Technology International and Transmissions Technology International, he has been an editor since 2015, and began editing Tire Technology International in 2018. In 2020, he was appointed editor-in-chief of Tire, Professional Motorsport World, Electric & Hybrid Marine Technology International and Crash test Technology International

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